McDonald’s offers free ice cream—but app melts down – Consumer News

on Jul17

17 July 2017 | 1:51 pm

(AP)—A McDonald’s promotion for free ice cream cones to celebrate National Ice Cream Day went awry over a glitch with the fast food giant’s mobile app.

McDonald’s offered a free vanilla cone to its app users yesterday. But after several users complained to McDonald’s on Twitter that the app wasn’t working, McDonald’s told them to instead simply ask the cashier to honor the promotion.

McDonald’s tweeted that the company was trying to resolve the issue and promised to have its app “back online soon.”

McDonald’s didn’t immediately respond to a message seeking comment on the status of the app today.

McDonald’s is set to roll out a new app aimed at improving the speed of orders later this year.


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